The Facilities department faced difficulties in managing service requests and asset demands, relying on manual spreadsheets and time-consuming data extractions. This scenario limited efficiency and increased the likelihood of errors in asset management.
Dojo developed an integrated Data Engineering and Business Intelligence solution, connecting the Data Lake to Qlik and the Fusion system to automate asset control and monitoring.
Service request and asset demand data were centralized in the Data Lake to ensure accessibility and standardization.
Creation of dynamic indicators and reports for monitoring assets, demands, and service requests.
Process automation: Eliminated manual spreadsheet work, reducing the time spent on data extractions and consolidations.
Increased operational efficiency: Accurate indicators and dynamic reports enabled faster, data-driven decision-making.
Integrated management: Organized and easily accessible asset data facilitated the tracking of service requests and demands.
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