Curious about the new fever, ChatGPT?
We interviewed the GPT itself to build this article, where we seek to explore the main doubts, from its development to what the OpenAI envisions to the future.
See below the story built using 100% of the tool, and learn more about some of its potentials.
After all, what is ChatGPT?
ChatGPT is a model of natural language trained by OpenAI to answer to questions and talk to people in natural language. It is based on machine learning technology called Transformer Neural Network that was trained in a large set of text data in several languages, including English, Portuguese, Spanish, French, among others.
ChatGPT training process involves feeding the model with huge amounts of text data for it to learn to understand natural language and generate precise and coherent answers. As more data are fed, the model becomes more sophisticated and capable of dealing with an increasingly variety of questions and topics.
When a user asks a question to ChatGPT, the model analyzes the question and tries to find the most appropriate answer base on its previous experiences and understanding of the language. The model uses natural language processing techniques to understand the question structure and extract relevant information to answer.
ChatGPT can also learn with the user interactions and improve its responses over time. When the model is confronted with questions it can’t reliably answer, it can request clarification or provide alternatives for the user to refine his/her question and obtain a more precise answer.
ChatGPT (Generative Pre-trained Transformer 3) was developed by OpenAI in order to create an advanced model of natural language capable of understanding and generating natural language in a broad spectrum of tasks.
The model was trained in a huge amount of text data, including books, articles, and conversations, among others, to learn to understand and generate natural language like humans do. The model training involved the use of in-depth learning techniques, like neural networks and transformers (Transformer architecture is designed to process sequences of data, like text, and is particularly appropriate for tasks involving automatic translation, text summarization and generation of natural language), to help improve the answers generated by the model.
Its flexibility and capacity to adapt to different tasks make of it a valuable tool for companies and organization from different sectors.
How can I use ChatGPT in my company?
There are several ways of using ChatGPT in a company, depending on their specific needs. Some possibilities include:
- Virtual assistant: You can implement a virtual assistant fed by ChatGPT to serve your clients and help them with frequent doubts. That can help reduce the team workload and improve the client’s satisfaction.
- Sales chatbot: You can use ChatGPT as base for sales chatbot that can interact with clients, understand their needs and provide recommendations of relevant products and services.
- Employee support tool: you can use it as support tool for the company’s employees, which can provide answers to frequent doubts of employees like HR policies, reimbursements, among others.
- Survey tool: you can use GPT to survey clients or employees, and obtain useful information and insights to improve your products and services.
- Data analysis: ChatGPT can be used to analyze large amounts of data, and identify trends and patterns that can be useful for strategic decisions.
- Content generation: Can be used to generate content to your blog, social media, and other digital platforms. It can help create titles, write paragraphs and even generate content ideas.
- Training of employees: ChatGPT can be used to train employees in new processes or products. It can provide detailed information and answer to frequent questions, thus helping reduce training time and cost.
- Personal assistant: Used as personal assistant to manage daily tasks like scheduling of meetings, and making annotations.
- Automatic translation: ChatGPT can be used to automatically translate texts into different languages, enabling effective communication with clients and business partners across the world.
These are only some of the many ways ChatGPT can help in work routine. With its capacity to process large amounts of data and generate personalized answers, it can be a valuable tool to increase efficiency and productivity in the work environment.
What are the possibilities of future improvements of the tool?
As language model, ChatGPT can have several possibilities of future improvement, including:
- Improvements in answer generation: ChatGPT can be trained with more data to improve the quality of answers generated and the model capacity to understand the context of questions.
- Increase in capacity for dialogue: new methods and techniques are being developed to enable language models like ChatGPT to have longer and more complex dialogues, so that users will have more significant conversations with the model.
- Improvements in personalization: ChatGPT can be improved to better adapt to users’ needs and preferences, making answers more personalized and relevant for each user.
- Addition of new features: new features can be added to ChatGPT to make it more useful and interactive, like the possibility of providing recommendations or performing specific tasks, like booking a table in a restaurant or making travel reservation.
- Improvements in privacy and security: it can be improved to ensure users’ privacy and security, protection of personal data and sensitive data that may be shared with the model while using it.
These are only some possibilities of future improvement of ChatGPT, and it is likely that new ideas and technological advances will emerge in the coming years that may contribute to further improve the tool.
Is it possible to integrate other applications to ChatGPT?
Yes, it is possible to integrate other applications. ChatGPT can be integrated to different types of app, systems, and platforms, to provide natural language support and resources. Some possibilities of integration include:
- Chatbots: ChatGPT can be integrated to chatbots to improve their capacity to answer to questions and provide support to the client.
- Virtual assistants: ChatGPT can be integrated o virtual assistants like Siri, Alexa and Google Assistant, and users can interact with these assistants using natural language.
- E-learning platforms: it can be integrated to online learning platforms and provide users with an easy way to obtain information and help in different topics.
- Content management systems: ChatGPT can be integrated to content management systems to provide natural language support in the creation and management of contents.
- IT support systems: it can also be integrated to IT support systems to provide technical support to users by means of natural language.
As language model, ChatGPT is a continuous product under constant evolution. The OpenAI team is constantly working on new strategies and improvement to increase ChatGPT quality and efficiency.
Some future strategies considered by OpenAI to ChatGPT include:
- Improvement of text generation quality: the OpenAI team is working on improvements to make ChatGPT capable of generating more precise and reliable texts.
- Increase in the model capacity: investments are being made in scaling to make ChatGPT even greater and more powerful. It may include the use of more advanced hardware and parallelization techniques to process more information more quickly.
- Training in more domains: OpenAI is investigating how to train ChatGPT in more domains for it to generate more specific and specialized texts in different areas.
- Improvements in interaction: strategies to improve the way ChatGPT interacts with people, making it more natural and human.
- Development of new functionalities: OpenAI is considering new functionalities to ChatGPT, like the capacity to answer to questions based on specific information or the capacity to generate multimedia content such as images and videos.
Generating images and videos from ChatGPT will be possible in the future?
OpenAI is already investing in research in the area of images and videos using neural network, and it is possible that in the future there will be ChatGPT integration to these technologies.
Currently, OpenAI developed models for image generation like DALL-E and CLIP, which use machine learning techniques to generate images from text descriptions. However, these models are still in experimental phase and are not publicly available for use.
Moreover, video generation is much more complex and challenging than the generation of static images. However, OpenAI has already conducted some research in the area, like the video generation project called DALL-E 2, capable of creating small animated videos from a single image.
Though there is no direct integration between ChatGPT and image and video generation, it is possible that, in the future, these technologies will be combined to create even more immersive and interactive experiences.
What are the recommendations for the tool usability for a beginner user?
Since ChatGPT tool is a platform of conversation using natural language, a usability recommendation for a beginner would be:
- Start by asking simple questions: try to ask simple and objective questions to help ChatGPT understand what you are looking for. For example, you can ask about climate, the meaning of a word, or about some specific theme.
- Be clear and concise: ChatGPT can understand a wide range of questions, but it’s important to be clear and concise in your communication. Avoid long and complex questions that may confuse ChatGPT.
- Be patient: As in any other conversation, patience is necessary. ChatGPT is a powerful tool, but may take some time to provide the information you want. Therefore, don’t worry if the answer is not immediate and be patient while waiting for an answer.
- Try different approaches: if you don’t receive the desired answer in the first attempt, try to rephrase the question. ChatGPT can understand the same question in several ways, so, try different approaches.
- Attention to unexpected answers: Since ChatGPT is a tool that uses artificial intelligence; you may receive unexpected answers or answers that are not directly related to your question. In such cases, try to rephrase your question or look for help by an expert.
Observing these recommendations, the beginner will have a more satisfactory experience with the ChatBPT tool.
It is worth reminding that ChatGPT does not always generate correct and coherent answers. It has already generated incorrect and false information, like the invention of bibliographic references to prove its answers.
Though being a facilitating tool, strict review of contents generated is recommended.
Have you already used the tool in your daily routine?
